Shipping & Delivery Policy

Our Wonder Crafts aims to provide safe and reliable delivery of Products to Customers in India and internationally.

  1. Order Processing

Orders are generally processed after successful payment confirmation.

Processing time may vary depending on:

  • Product availability;
  • Handmade production requirements;
  • Customization;
  • Order volume;
  • Packaging requirements;
  • Holidays;
  • Other operational circumstances.

The estimated processing period will be communicated on the Product page or at checkout where applicable.

  1. Delivery Time

Delivery estimates are approximate and are not guaranteed unless expressly stated otherwise.

Delivery may be affected by:

  • Courier delays;
  • Customs;
  • Weather;
  • Public holidays;
  • Transportation disruptions;
  • Government restrictions;
  • Natural disasters;
  • Incorrect address information.
  1. Domestic Shipping – India

Orders delivered within India may be subject to shipping charges displayed during checkout.

Delivery times and available shipping methods may vary by location.

  1. International Shipping

We may offer international shipping to selected countries.

Shipping availability may depend on:

  • Destination;
  • Product type;
  • Courier availability;
  • Import restrictions;
  • Product size or weight;
  • Applicable laws.

Not every Product may be available for delivery to every country.

  1. International Shipping Charges

International shipping charges may be calculated according to factors including:

  • Destination;
  • Weight;
  • Dimensions;
  • Shipping method;
  • Packaging;
  • Courier charges;
  • Insurance where applicable.

The applicable shipping charge will be displayed or communicated before Order completion where reasonably possible.

  1. Customs and Import Charges

International Customers may be responsible for:

  • Customs duties;
  • Import taxes;
  • VAT;
  • Sales tax;
  • Brokerage charges;
  • Customs clearance fees;
  • Other destination-country charges.

Unless expressly stated otherwise, such charges are not included in the Product price or shipping charge.

  1. Customer Responsibility for Import

Customers are responsible for ensuring that ordered Products can legally be imported into their country.

Our Wonder Crafts is not responsible for restrictions imposed by the destination country.

  1. Customs Delays

Customs clearance may delay delivery.

Such delays are outside our direct control and do not necessarily qualify for cancellation or refund.

  1. Incorrect Address

Customers must provide accurate shipping information.

We are not responsible for delivery failures caused by incorrect or incomplete information supplied by the Customer.

Additional charges may apply for reshipping.

  1. Failed Delivery

If delivery fails because the Customer:

  • Refuses delivery;
  • Does not collect the shipment;
  • Cannot be contacted;
  • Provides an incorrect address;
  • Refuses applicable customs charges;

the Product may be returned to us.

Any refund will be subject to our Refund Policy and applicable law.

  1. Damaged Packages

Customers should photograph visibly damaged packages before opening them and contact us promptly if the Product is damaged.

  1. Lost Shipments

If a shipment appears to be lost, Customers should contact us.

We may coordinate with the courier to investigate the shipment.

Where appropriate, we may provide a replacement or refund in accordance with applicable law and our Refund Policy.

  1. Delivery Confirmation

Delivery may be confirmed through:

  • Courier tracking;
  • Delivery scans;
  • Signature;
  • Electronic confirmation;
  • Other delivery records.
  1. Force Majeure

We are not responsible for shipping delays caused by circumstances beyond our reasonable control.

  1. Contact

Our Wonder Crafts
Email: ourwondercrafts01@gmail.com
Website: https://wondacraft.com/